FREE SHIPPING IN CANADA
SHIPPING
Without tracking number
Standard shipping: $ 2.00 CAD, shipped economy size with Canada Post.
The time to receive your order is between 1 to 10 working days (excluding weekends and holidays). Please expect a little longer for remote areas and during busy periods.
With tracking number
Purolator delivery WITHOUT signature : $ 9.99 CAD.
If you are not at your home when attempting to deliver, the courier will leave the package at your doorstep. Please note that we are not responsible for any loss or theft of your package.
Purolator delivery WITH signature : $ 11.99 CAD.
If you are not at your home when the delivery attempt is made, the courier will leave you a notice and you will need to pick up your package at the Purolator location closest to you within 5 days. After this period, the package will be returned to us and it will be your responsibility to pay for the return costs as well as for the new shipping costs.
Without tracking number
Standard shipping: $ 2.00 CAD, shipped economy size with Canada Post.
With tracking number
Postes Canada Parcel: $ 15.99 CAD.
The time to receive your order is between 1 to 10 working days (excluding weekends and holidays). Please expect a little longer for remote areas and during busy periods.
With tracking number
Postes Canada Parcel: $ 12.00 CAD.
The time to receive your order is between 5 to 20 working days (excluding weekends and holidays). Please expect a little longer for remote areas and during busy periods.
With or without tracking number
Postes Canada Parcel: Price may vary
The time to receive your order is between 10 to 30 working days (excluding weekends and holidays). Please expect a little longer for remote areas and during busy periods.
By choosing the lowest rate ("Small packet international air") your package will be sent WITHOUT a tracking number. On the other hand, by choosing "Tracked packet - international" you will have a tracking number.
CUSTOMS
For international orders (outside Canada), customs fees will be the responsibility of the customer.
WARNING: As of July 1, 2021, all packages to Europe are taxed by the country of destination. ** Ananas Co cannot be held responsible for the loss of a package by the carrier or the theft of a package at your home. Ananas Co is not responsible if the customer does not provide the correct address.
Returns
No cancellation or refund
Due to the personal nature of our accessories, unless there is a manufacturing defect, we do not accept returns or exchanges.
You are important to us and your satisfaction is our priority. If you would like to contact us about any of our products, we're here to help.
Please contact us directly by email: info@ananasco.ca